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Obama May Nominate Dr. Don Berwick to Head CMS

Posted on by John Toussaint

Don Berwick has been working his entire career to improve health care. Now, he may have his best chance yet. Yesterday, several news sources announced that President Obama would nominate Don Berwick to be the next CMS director. This follows almost 4 years of the agency’s lead position being vacant. With the recent passage of the health […]

WSJ article targets mistakes in healthcare

Posted on by John Toussaint

St. Mary’s in Madison has undergone a massive nursing training program related to the tragic death of a teenage OB patient.Will what they have done make a difference to prevent other accidents?   I know the leaders and doctors at St. Marys in Madison.They are dedicated,competent,caring people and belong to a great overarching organization lead […]

Organization Transformation Blog # 7 Process:Standard Work

Posted on by John Toussaint

This 7th blog on organizational transformation again is under the rubric of process, standard work, and it is a key part of the Methodology of lean. Standard work is the codified work sequence that comes about as a result of improvement activity. When a care process is changed the staff and physicians delivering that care act differently […]

Lucian Leape challenges medical educators

Posted on by John Toussaint

This paper titled, Unmet Needs, outlines a number of fundamental flaws in the present medical education system.   I have commented in presentations,in articles,and now in a book the Lean enterprise Institute will publish in June that the shame and blame culture instilled in our medical schools is our biggest barrier to patient care improvement. This paper by […]

Blog #8 Organizational Transformation: People; Leadership

Posted on by John Toussaint

This is the 8th in a series of blogs devoted to organizational transformation. We have covered Purpose, Process and now are going to cover the hardest part, People.   In a system wide transformation the most challenging part is transforming the way people think. Coming from a top down autocratic environment (which is the current […]