Lean Management System in Action

Is your healthcare organization struggling to sustain improvement gained through the application of lean principles? Are you facing challenges in implementing daily improvement and aligning work to strategic goals? Would you like to see what a management system looks like in action?

Managing a lean organization requires a different type of leadership and a shift from management-by-objectives to management-by-process. A lean management system enables the adoption of management by the process, regulates the flow of information from the front lines to senior leaders and back, fosters engagement of all employees in process improvement, and allows for daily coaching and teaching. During this overview session, participants will learn about a journey to develop a lean management system at a healthcare organization and experience an in-depth framework for each element that comprises it. Participants will have the opportunity to go and see many elements in action throughout the two-day experience. Exercises are geared toward managers in operations who are working to implement elements in their departments and PI leaders supporting the management system implementation

At the conclusion of this activity, participants should be better able to:

• Describe what good looks like in management system elements used to sustain daily improvement work.
• Examine the importance of the role the management system plays in achieving sustainable results and accountability.
• Illustrate the link of the principles and behaviors of organizational excellence to the foundational elements of a Lean Management System.
• Demonstrate how a Lean Management System can be operationalized in healthcare settings.
• Create a plan of how to incorporate the concepts of a Lean Management System to their daily work

Schedule: Wednesday, September 28 from 8:30am-4:30pm ET and Thursday, September 29 from 8:30am-2:30pm ET

Registration Fees: $1499 per person
*Discounts available to Catalysis Healthcare Value Network members. Contact us at events@createvalue.org for more information.

Target Audience: Leaders from operations with Performance Improvement (PI) team members, including physicians, nurses and healthcare executives

Recommended reading: Beyond Heroes: A Lean Management System for Healthcare by Kim Barnas, Creating a Lean Culture: Tools to Sustain Lean Conversions, 3rd Edition by David Man

Pam Helander (DNP) is responsible for formulating the strategy and content for our leadership forums. She also develops educational programs including workshops and Catalysis Academy courses and serves as an executive coach and workshop faculty. She has spent more than three decades in healthcare in the roles of bedside nurse, quality team member and leader, executive in the areas of hospital operations and system quality. She has worked as a coach/mentor of lean processes as well as the leader of a Value stream, transforming care and developing people.

Event Location
Mount Sinai Morningside
419 W. 114th St.
New York, NY 10025

Airport Recommendation
LaGuardia Airport (LGA)
Approx. 7 miles to meeting location

Hotel Recommendations
Courtyard by Marriott New York Manhattan/Upper East Side
410 E 92nd St, New York, NY 10128
212-410-6777

voco the Franklin New York, an IHG Hotel
164 E 87th St, New York, NY 10128
212-369-1000

Attendee substitutions may be made without penalty at any time. Full refunds will be issued if written notice of cancellation is received on or before August 29, 2022.  If cancellation is received after this date, a refund will be issued minus a $250 fee per person for each cancelled registration. If a registered attendee does not provide written cancellation prior to the program date and does not attend, no refund will be issued.

For Improvement Partnership registrations, seats will be viewed as used and not transferrable to another session if cancellation is received after August 29, 2022.

Catalysis may cancel a learning experience based on registration numbers. All participants will be notified by email 30 calendar days before the session and full refunds will be issued for the registration fee.