As your organization has progressed on the improvement journey, has the Improvement Team changed themselves to provide maximum value? Many organizations start with a tool-based approach and over time these organizations learn that long-term sustainability requires transformation of leadership behaviors and practices. Maximizing your performance also requires the transformation of the Improvement Team from event-based facilitators and teachers to improvement system stewards and coaches.
During this one-day session, create a plan to make your Improvement Team one of the most valuable assets of your organization. Generating value will come from learning to connect activities of the team to all aspects of the journey using the Transformational House as a framework. Identify opportunities to increase the team’s effectiveness and value to the organization while being stewards of your organization’s improvement system.
At the end of this session, participants will be able to:
- Define the roles of the Improvement Team as the organization progresses on their transformational journey.
- Describe the difference between tool-based and principle-based approaches as it relates to the Improvement Team.
- Assess your organization’s improvement team against ideal systems and behaviors.
- Develop a plan to maximize the Improvement Team’s impact in progressing the organization’s transformation journey.
Faculty: Theresa Moore
Schedule: 1 day (8:00 am – 4:00 pm)
Recommended Reading: Management on the Mend: The Healthcare Executive Guide to System Transformation by John Toussaint, MD
Recommended Prerequisite Sessions: None
Who Should Attend: Clinical and nonclinical leaders across the healthcare industry.
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