How do you build a community of problem solvers? You develop them. To create an organization filled with problem solvers at all levels, leaders must deepen both their technical competencies in problem-solving and their social capabilities of how to effectively develop others to become confident problem solvers.
During this one-day highly interactive workshop, you will learn how to more effectively support the personal development of others through practice and discussion. You will be exposed to the application of a lean problem-solving process as a coaching framework, how research on habit formation and brain science is aligned with PDCA/A3 thinking, and fundamental coaching skills that will help you be more effective at developing others. The Personal Improvement A3 framework provides a structure for willing learners to identify their current condition and how their actions impact outcomes, uncover the root causes for their current habits and develop a specific practice plan to get a little bit better every day. Using this framework, coaches can model effective lean leadership and coaching skills through catch-ball, and gain insights on how to best support their learner’s development.
At the end of this session, participants will be able to:
- Describe how to use the Personal Improvement A3 framework as a coaching process to support the development of new habits and behaviors.
- Explain the coach’s role throughout the Personal Improvement A3 process.
- Practice fundamental coaching skills such as asking effective questions.
- Recognize some essential lean leadership behaviors and habits.
- Identify their own personal improvement opportunities and create a personal practice plan using the Personal Improvement A3 thinking framework.
Faculty: Katie Anderson
Schedule: 1 Day (8:00am - 4:00pm)
Humble Inquiry: The Gentle Art of Asking Instead of Telling by Edgar H. Schein
Who Should Attend: Clinical and nonclinical leaders across the healthcare industry