Executive Site Visit

Are you starting or restarting your improvement journey?  Do you know what you want to achieve in this transformation?  Is there a clear vision of what your organization should look like?  Our experience has taught us that one of the leadership practices fundamental to initiating and sustaining a lean transformation is to "go and see" what good looks like.

Results  can  be  achieved  by  any  means  necessary.  But  in  an  organization  that  practices  continuous  improvement,  these  means  are  anchored  on  the  principles  for  operational  excellence.  Moreover,  the  practice  of  behaviors  aligned  with  principles  must  start  with  senior  leadership.  We  call  these  ideal  behaviors, and as a leader you  must  first  model  the  way.    See  for  yourself  how  organizations  achieve  the  practice  of  ideal  behaviors  from  the  senior  leadership  team  down  to  the  front  lines.  Participants will experience how the Senior Leadership Team visually manages the priorities of the organization as well as spend time in the gemba learning how staff and physicians partner to deliver value to their patients.

At the end of this session, participants will be able to:

  • Describe the role and behaviors required of a senior executive in leading a lean healthcare organization.
  • Explain the host organization’ssuccesses, and failures, to address the most challenging issues leaders face on the transformation journey.
  • Discuss how aligning the organizations culture around the guiding principles sustains improvement beyond the "tools.”
  • Create a work environment focused on developing people to identify and solve problems daily.

Faculty: Catalysis and host organization’s site staff

Schedule: 1 Day (8:00 am - 4:00 pm)

Pre-reading: None

Recommended Reading: Management on the Mend: The Healthcare Executive Guide to System Transformation by John Toussaint, MD

Recommended Prerequisite Sessions: None

Who Should Attend:  Clinical and nonclinical leaders across the healthcare industry

Register for a Scheduled Visit

Click here for complete information on CE credits, provided by MetaStar