Principles and Behaviors of Organizational Excellence

Are your improvement efforts yielding short-term gains?  Has your journey been all about the tools? In this learning session, participants will explore two architectural methods for improvement: 1. Tool-based architecture, and 2. Principle-based architecture. Both are necessary in the evolution of culture. Few organizations build on what they have previously learned – that tools alone are not enough, that people need to understand the “WHY” behind the “HOW,” or the “principle-based architecture” behind a lean transformation.

You will discover the key concepts behind The Shingo Model TM, which has guided lean transformations in many industries for more than 25 years and is now being applied in healthcare. During this one-day program, participants will learn from other healthcare organizations that are making this transition. Learn practical method and a framework to accelerate to world-class organization performance and organizational excellence through the appropriate application of lean principles, systems, and tools. You will also understand why lean transformations are about more than the application of tools – they are about transforming the culture.

At the end of this session, participants will be able to:

  • Describe the difference between principle-based and tool-based organizational evolution.
  • Define the principles of organizational excellence.
  • Discuss the models for acceleration and sustainability of organizational evolution.
  • Apply the principles to your leadership behaviors.
  • Experiment with a methodology for building principle-based systems.

Schedule:  1-day (8:00am - 4:00pm) for in-person, two 3-hour sessions for virtual

Pre-reading:  None

Recommended Reading: None

Recommended Prerequisite Sessions: None

Who Should Attend: Clinical and nonclinical leaders across the healthcare industry

For virtual format: Click here for complete information on CE credits, provided by MetaStar

Contact Us to Schedule