Building Coaching Capabilities

Are your coaching techniques developing problem solvers? Do you use a consistent coaching process focused on developing people?  Do you struggle with delivering feedback to someone in a leadership role?  In the realm of coaching, there is no one size fits all.  Though our approach may be grounded in a desire to help, coaching can fall short of the targeted development without clear intent and practiced skills.  On the continuum, our intention can range from providing direction of needed correction, correcting the performance to standard, or prompting for self-correction.  Each of these coaching applications has a different purpose, requiring a different skill set and preparation.

As our organizations evolve from requiring project-based facilitation to supporting leaders through culture transformation, the role of coaching becomes an important asset.  When the view changes from coaching for correction to coaching for development, the work can begin to align the people with the strategy.  This workshop will explore the elements of effective coaching, both in theory and in practice, helping participants distinguish between coaching practices along the continuum of development. 

Participants will have the opportunity to practice their skills through engaging activities.  As the course sets context for leadership practices, participants will begin developing a planned approach to support their organization’s leaders through coaching.

At the completion of this session, participants will be able to:

• Establish coaching relationships at different levels
• Differentiate types of coaching on the development continuum
• Articulate the value of coaching in organizational transformation
• Identify and execute elements of effective coaching, including: the art of inquiry, listening skills, and delivering feedback
• Develop a plan to deliver coaching support for organization leaders.

Schedule: 1-day (8:00 am – 4:00 pm)

Pre-reading: None

Recommended Reading: Humble Inquiry: The Gentle Art of Asking Instead of Telling by Edgar H. Schein

Recommended Prerequisite Sessions: None

Who Should Attend: Clinical and nonclinical leaders across the healthcare industry