Coaching for Improvement 2-Day

Do the leaders in your organization have the competencies necessary to help others grow in their problem-solving skills? How much thought have you given to the practice of reflection?

For managers and executives in healthcare organizations, the development of coaching skills often takes a back seat to work on skills of a more technical nature. However, lean leaders need an equal dose of technical and social competencies. In particular, effectively coaching others is essential in achieving a culture of continuous problem solving at every level of the organization. During this two-day interactive learning experience, participants will study and practice the art of asking questions in service of others, experience a deep reflection method to understand leadership habits, discuss a framework for coaching engagements, and build a plan for continuous personal improvement.

At the end of this session, participants will be able to:

  • Describe coaching principles, applications and practices
  • Practice asking effective questions
  • Explain a framework for deep individual and group reflection, the “S” in PDSA
  • Describe the key components of a coaching engagement
  • Develop a framework for ongoing personal development and improvement in the skills learned

Schedule:  2-days (8:00 am - 4:00 pm)

Pre-reading: None

Recommended Reading: Managing to Learn: Using the A3 Management Process by John Shook, Humble Inquiry: The Gentle Art of Asking Instead of Telling by Edgar H. Schein

Recommended Prerequisite Sessions: None

Who Should Attend: Clinical and nonclinical leaders across the healthcare industry


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