A new article in the Harvard Business Review New England Journal of Medicine’s joint innovation website highlights Network members Salem Health and ThedaCare. These two organizations are leading the way in understanding how to develop and use Clinical Business Intelligence to improve care at the bedside. The article, written by John Toussaint, MD and Melissa Mannon, […]
Dr. Toussaint has published another blog post on the Huffington Post, this time focused on the Military Health System review of quality. The private sector should take a lesson. Click here to read.
John Toussaint M.D. and Stephen Shortell PHD published an article in Healthcare: The Journal of Delivery Science and Innovation. The article describes the power of public reporting and publicly available data sets to drive improvement. Read Modern Healthcare’s summation of the article here.
John Toussaint, MD, CEO and founder of the ThedaCare Center for Healthcare Value, shares his thoughts about the root cause of the VA’s current problems in a recent guest blog post with the Huffington Post. Read the entire article here.
Abstract Authors: John Toussaint, Stephen Shortell, Melissa Mannon The healthcare industry must change in order to provide higher quality care and lower costs for patients; one method to improve both cost and quality used in Wisconsin and California is leveraging publicly reported claims and costs data. Wisconsin has been building comprehensive, publicly available clinical and administrative data sets: […]
Over the last decade I have studied 115 healthcare organizations in 11 countries, examining them from the boardroom to the patient bedside. In that time, I have observed one critical element missing from just about every facility: a set of standards that could reliably produce zero-defect care for patients. This lack of standards is largely […]
Can snow throwers improve health quality? They did at ThedaCare. To download the article that Len Berry and I wrote, click here – Trustee Magazine.Leadership Lessons from Lean.2013
Arnold Milstein, Steve Shortell and John Toussaint discuss the findings of the first year of the Accountable Care Organization (ACO) Model. To download the article, please click here
Drs. Donald Berwick and John Toussaint illustrate the need for Medicare claims data to be accessible for increasing efficiency, reduce costs and improve the quality of care. Medicare Data.JAMA.2013.6509
For CEOs of health care organizations, patient-centered care is becoming a business imperative, with payments tied to performance on measures of patient satisfaction and engagement. Eleven executives show that patient-engaged care can be delivered in ways that improve quality and reduce costs. content.healthaffairs.org/gca?allch=&submit=Go&gca=healthaff%3B32%2F2%2F321#abstr-1
