Dorothy Y. Hung, Ph.D., M.A., M.P.H.

Director, Center for Lean Engagement & Research (CLEAR) at the University of California, Berkeley School of Public Health

Dorothy Y. Hung, Ph.D., M.A., M.P.H. is Director of the Center for Lean Engagement & Research (CLEAR) in the Division of Health Policy and Management at the University of California, Berkeley School of Public Health. For two decades, Dr. Hung’s research has focused on system transformations to deliver high quality, high value U.S. health care. This includes a deep research portfolio on Lean performance improvement and its implementation, impact, scaling, and sustainment in acute care and ambulatory settings. Dr. Hung served as Principal Investigator of an R01 award, “Impact of LEAN Management on Primary Care Efficiency, Affordability, and the Patient Experience,” funded by the Agency for Healthcare Research and Quality. She also led mixed methods evaluations of lean workflow redesigns for interdisciplinary teams in the ED, hospital inpatient and outpatient primary and specialty care clinics, and an AHRQ ACTION II (Accelerating Change and Transformation in Organizations and Networks) study of contextual factors impacting the spread of lean across a large ambulatory care system at Sutter Health in Northern California. Dr. Hung was previously a faculty member at Columbia University School of Public Health in New York City, and affiliated faculty at UCSF Institute for Health Policy Studies. She holds a Ph.D. in Health Services & Policy Analysis and an M.A. in Political Science from UC Berkeley. Dr. Hung also holds a Master’s degree in Public Health from the University of Minnesota and a Bachelor’s degree from Stanford University.