UMass Memorial Health has recognized the critical role of supporting clinical and nonclinical teams by creating a robust framework for continuous improvement. Encouraging frontline staff to actively participate, and through the integration of data teams, improvement teams, training and project management processes, they have built a collaborative system that ensures ongoing evolution and sustained gains.
- In-Depth Insights: Learn how UMass Memorial Health transformed its culture and operations from the inside out.
- Collaborative Environment: See our collaborative system in action.
- Leave with Actions: Identify and begin practicing principle-based leadership behaviors that lead to an environment of engagement at your institution.
- Exclusive Access: Get an insider’s view of our transformational success and the strategies behind it.