Are you a physician practicing in a lean organization and would you like to gain a deeper understanding of what lean means for you and your patients?
During this one-day innovative training seminar for lean physicians, held at a healthcare organization, your colleagues with lean experience show you how the principles of lean can be applied to improve your practice and benefit your patients.
Two locations available:
Click here to get your copy!
In the most recent blog post Marta Karlov shares her reflections on the importance of going to the gemba to see and hear what’s going on with the patient experience.
Marta offers suggestions for easy-to-do activities for all who are committed to delivering the highest quality service to patients and their families to learn first-hand what they are experiencing and what they have to say.
Click here to read the blog.