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Featured Program

**NEW** ThedaCare Site Visit: Linking Strategy, Performance Improvement and Analytics to Accelerate Your Lean Journey

Get a jump on the steps required to implement an impactful Clinical Analytics program that delivers meaningful information and empowers your front line. 

Visit ThedaCare in this 1.5 day program and learn what leaders must do to tie strategy, improvement and analytics together to deliver higher quality outcomes for patients.

Three dates available:  Oct. 28-29, Nov. 18-19, Dec. 17-18

 

Featured Video

At our Annual Lean Healthcare Transformation Summit this year, John Toussaint, MD, wanted to highlight the excellent work done to design the Seattle Children’s  Surgery Center.  This short video was created to show what good looks like. 

Center Point Blog

In the most recent blog post Marta Karlov shares her reflections on the importance of going to the gemba to see and hear what’s going on with the patient experience.  

Marta offers suggestions for easy-to-do activities for all who are committed to delivering the highest quality service to patients and their families to learn first-hand what they are experiencing and what they have to say. 

Click here to read the blog.