Start your lean learning collection with the Lean Healthcare Transformation Package comprised of the Center’s four groundbreaking books (descriptions below). This value-priced package provides insight into multiple areas of healthcare, payment reform, lean management system, leadership, and more. Learn more for less!
On The Mend
Part case study, part manifesto, this groundbreaking book by John Toussaint, MD and Roger Gerard, PhD uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare–lean healthcare–is urgently needed and eminently doable.
In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry, Toussaint, former CEO of ThedaCare, and Gerard, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs.
Dr. Toussaint proposes new ideas on how to transform America’s entire healthcare system. Potent Medicine offers practical advice and insights to transform healthcare, deliver better patient value, and is focused on these three elements:
- Delivery of care designed around the patient – using principles and methods to deliver care
focused on patient needs
- Transparency of treatment quality and cost – making healthcare outcomes public for everyone
- Payment for outcomes – move away from fee-for-service to a system that pays based on quality and efficient care
This book provides ideas that can start a thousand journeys across our country to address our healthcare crisis. Through creative collaboration on widespread experiments, we can move slowly from a broken system choking American employers and taxpayers, while failing patients and frustrating providers, to an efficient and safe healthcare system that can be the envy of the world.
Learn more about payment reform by reading Rachel Regan’s blog Practical Advice on Payment Reform.
Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes that leave not only patients and quality care at risk, but also increase costs. This is the story of an organization breaking that habit. Like a growing number of healthcare organizations around the world, ThedaCare, Inc. has been using lean thinking and the principles of the Toyota Production System to improve quality of care, reduce waste, and become more reliable. But lean thinking was incompatible with ThedaCare’s old top-down, hero-based system of management. Written by Kim Barnas, former SVP of ThedaCare. Kim shows us how she and her team created a management system that is stable and lean, to spur continuous improvement.
Beyond Heroes shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate lean principles. The book explores each of the eight essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization. Finally, the author introduces four executives from healthcare systems across North America who have implemented ThedaCare’s system and share the lessons they learned along the way.
Read Center Point Blog for Kim Barnas’s new series about management systems, starting in September 2015.
Management on the Mend
Five years after his debut book, On the Mend, Dr. John Toussaint returns with news for healthcare leaders. There is a clear framework for success for transformation. And senior leaders need to be far more intimately involved.
While studying and assisting hundreds of organizations transitioning to lean healthcare, Dr. Toussaint witnessed many flaws and triumphs. Those organizations that win – creating better value for patients while removing waste in the system – have senior managers that lead by example at the frontline of care model. The best health systems have also discovered ways to engage everyone in solving problems and embracing change.
Management on the Mend is the result of years of investigations by Dr. Toussaint of dozens of healthcare organizations around the world. As senior leaders look ahead to a future that includes radical changes that include population health management, the healthcare payment system, and patient expectations, everyone knows that health systems must be agile to survive. In order to thrive, they must be able to continuously improve. Here is the roadmap for that future.
Watch a Webinar featuring Dr. Toussaint discussing the transformation.