Are your managers and frontline teams feeling overwhelmed while they try to balance their daily work of taking care of patients with strategic and operational initiatives coming down from senior leadership? Is your organization meeting its stated goals? During challenging times, it is tempting to attempt to multiply organization-wide efforts. However, attempting to accomplish too […]
https://createvalue.org/customized-services/planning-session-key-operational-initiatives/
Strategy is about making choices to create unique and relevant value for patients under conditions of uncertainty and competition. Making choices reduces overburden. Following the voice of the customer creates a unique, differentiated value proposition. Aligning resources around the top priorities reduces confusion. And the use of rapid learning […]
https://createvalue.org/articles_and_news/podcast-lens-50-align-people-organization-top-priorities-create-patient-value/
By: Felicity Pino and Shelly Hammer at Children’s Mercy Kansas City “You have one direct report who still needs to enroll for annual benefits. The deadline to enroll is in two days. Please remind these employee(s) that they must enroll by 11:59 p.m. on Tuesday, May 25.” What would most managers do after receiving this […]
https://createvalue.org/articles_and_news/elevating-team-performance-with-a-methods-section/
This year has been an eventful one for my family. We had the regular COVID restrictions and wished we could all be together celebrating life’s many milestones. This year also brought unanticipated opportunities of spending time with loved ones as inpatients (non-COVID) in several different hospitals. This is the kind of Gemba you never want […]
https://createvalue.org/blog/remember-patient-room-white-boards/
I was talking to a colleague this week who is the lean transformation leader at a large multispecialty physician group in California. He has a great deal of lean transformation experience. He asked me, “So what’s next? We have taken the transformation journey as outlined by Catalysis and we want to know what’s next.” It […]
https://createvalue.org/articles_and_news/john-toussaints-monthly-reflections-whats-next/
Many news headlines have been highlighting the fact that the US is not vaccinating as many people per day as they had hoped. There is a myriad of reasons, but it often comes down to lack of planning, poor processes, and flow of the vaccines into the hands of […]
https://createvalue.org/articles_and_news/podcast-lens-23-salem-health-achieving-covid-19-vaccination-goals/
Salem Health shares its initiative to provide COVID vaccines publicly. They share their Lean thinking, PDSA problem-solving methods, and visual management systems. To join the discussion about COVID-19 vaccinations in an upcoming webinar on January 21 at 1:00 pm ET
https://createvalue.org/articles_and_news/salem-health-public-vaccine-distribution/
Or find The Lens, by Catalysis wherever you get your podcasts For more information on New Care Model Development download our free white paper: Designing the Future of Healthcare Episode Transcript: Peter Mariahazy: Thank you for tuning in to The Lens! I am your host, Peter Mariahazy. Today I […]
https://createvalue.org/articles_and_news/podcast-lens-21-difference-break-value-stream-improvement-new-care-model-development/
Safety is an essential focus of healthcare organizations on the journey to organizational excellence. For Hennepin Health in Minnesota, patient and staff safety is a top priority. Consequently, it comes as no surprise that when the COVID-19 pandemic hit they chose to use their problem-solving skills to come up with a creative way to approach […]
https://createvalue.org/blog/using-creative-problem-solving-protect-patients-staff/
A Vice President of Process Improvement and a Lean Specialist are managing the day-to-day process development, questions fielding, and workflow development for: Workflow and criteria for COVID-19 testing for physicians and providers Database and process for notifying physicians and patients of results Infection control processes and workflows, including PPE standards, education, and electronic mechanism for […]
https://createvalue.org/articles_and_news/process-improvement-team-supporting-key-workflows-covid-19-mercy-st-louis/
