Does your organization have a system for defining breakthrough strategies? How do you know that your strategic plan will differentiate you from your competitors?
Strategy is the set of choices we have made that create a unique value proposition for our customers. Many organizations are deploying the same metrics; safety, quality, delivery, customer satisfaction, employee engagement, and financial performance. But few organization are deploying strategy; it is the combination of strategy and daily improvement that moves us toward True North. During this two-day working session, we will guide the leadership team through a shared understanding of their current business model and the identification of their strategy by making the critical choices necessary to develop differentiation in the eyes of their customers. The cascade of choices we will make are based on the book “Playing to Win: How Strategy Really Works” by A.G. Lafley and Roger L. Martin, and the facilitation method, pioneered by strategy and innovation expert Matthew E. May, has been successfully used to help healthcare organizations narrow their focus and accelerate their learning.
At the end of this session, participants will be able to:
- Understand the current state, the ideal state, what good looks like, and the metrics that define how close you are
- Select the segments and spaces in which you intend to win
- Determine the sources of unique competitive advantage
- Identify the unique capabilities and management systems that will create and support that competitive advantage
- State the riskiest assumptions behind our strategic choices and define the experiments you will undertake to test the assumptions (the basis for strategy deployment)
Schedule: 2-days (8:00am – 4:00pm)
Pre-reading: “A Playbook for Strategy” article and Catalysis White Paper “Where’s the Strategy in Strategy Deployment?”
Recommended Reading: Patient-Center Strategy: A Learning System for Better Care by Jeff Hunter
Recommended Prerequisite Sessions: Two to three phone conferences in preparation for the session
Who Should Attend: Senior leadership team