Ted Toussaint, a healthcare innovation strategist, and Sarah Steinberg, from Atrius Health, discuss innovative work that they led at Atrius, using a variety of modern product development and innovation methods, including lean, lean start up, design thinking, and more to create new “Care in Place” model for home-based patient care that helps reduce trips to […]
Category Archives: Healthcare
by John Toussaint, MD December 5, 2017 The landscape for the delivery of health care in the United States is changing, but the traditional care-delivery players are not the change agents. The recent announcement of CVS’s $69 billion deal to acquire Aetna brings an insurer together with a large network of primary care providers: CVS has built […]
Success and Failure in Medicine In this BBC podcast, Dr. Kevin Fong explores the concept of ‘lean’ in healthcare. He visits Toyota’s largest car assembly plant in the United States and discovers how the company’s legendary management philosophy – the Toyota Production System – is being implemented in hospitals, in an effort to improve patient […]
John Shook has written a rebuttal to a recent article in the New England Journal of Medicine, which he says is “superficial and full of misconceptions, trashing lean and Toyota.” This rebuttal is published at The Lean Post, the blog at the Lean Enterprise Institute. Read full post here.
In this new podcast, Kim Barnas, author of Beyond Heroes: A Lean Management System for Healthcare, discusses how lean management systems and are having a positive effect on the patient experience at hospitals around the world. Kim shares the powerful impact that daily management systems are having on patient safety and focusing improvement work on […]
While reporting on the rollout of the Affordable Care Act, journalist Steven Brill was diagnosed with a life-threatening condition that required heart surgery. “There I was: a reporter who had made hospital presidents and hospital executives and health care executives and insurance executives sweat because I asked them all kinds of questions about their salaries […]
Doing the right thing for the health of a population – in this case improving the health of children with asthma – illustrates exactly why our healthcare system must change. David Bailey, a doctor and CEO of Healthcare Value Network member Nemours, shares his experience with an experiment that brought together a community and improved […]
Before ThedaCare initiated Collaborative Care at its two urban hospitals, nursing staff sometimes felt they spent more time tracking down supplies and information rather than directly caring for patients. To change that, ThedaCare utilized its lean management tools to completely redesign its hospital patient rooms and how they deliver care to patients. The result is […]
Moving away from fee-for-service is widely agreed upon as the only way to improve healthcare value. Read about the successful outcome of a 3-year trial between Dayton Physicians Network, an oncology group based in Ohio and insurer UnitedHealthcare. Physicians in the pilot received bundled payments to cover the cost of their patients’ entire course of […]
Dr. Toussaint has published another blog post on the Huffington Post, this time focused on the Military Health System review of quality. The private sector should take a lesson. Click here to read.