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Category Archives: Healthcare Value Network

Leaning in to Succeed in Public Hospitals

Posted on by admin

As first responders for medical care, behavioral health, and other urgent community needs, California’s public hospital systems serve a disproportionate share of uninsured people and patients with complex health care needs. These institutions are inherently vulnerable to the shifting needs of local, state, and federal forces. Public hospitals must balance their responsiveness to often divergent and […]

Overcoming Obstacles in the Lean Journey

Posted on by CATALYSIS

Rarely is the path of a lean journey straight and clear. That’s the message from St. Mary’s General Hospital in Kitchener, Ontario, where they confidently declare they’ve achieved a still too rare milestone: a culture of continuous improvement. This culture is one that they’re committed to evolving and improving every day—and that is embedded in […]

Sustained Performance Improvement Requires Culture of Excellence

Posted on by CATALYSIS

By using a systematic approach to build a culture of continuous improvement and implement Lean principles, health systems can dramatically boost operational performance in quality, safety, and other domains. This article highlights work done by two Catalysis Healthcare Value Network members:  Salem Health and St. Mary’s General Hospital. Interviewed for this article: Debbie Goodwin, RN, […]

Zuckerberg San Francisco General Hospital Cuts Readmissions by 58% Using Email to Coordinate Care

Posted on by CATALYSIS

Zuckerberg San Francisco General Hospital, a member of the Catalysis Healthcare Value Network, shares a big win in cutting readmissions. It might even seem overly simple, but using an email approach to care coordination between physicians can not only improve outcomes and provider satisfaction, but also have a fairly profound impact on readmissions, according to a […]

A Culture of Improvement at Cleveland Clinic

I had the opportunity to attend a recent meeting at the Cleveland Clinic sponsored by the Catalysis Healthcare Value Network. This was my second exposure to the continuous improvement work at Cleveland Clinic, the first being a session focused on the process improvement in their finance department, two years ago. A lot has changed in […]

FREE Webinar: Five Changes Great Healthcare Leaders Make to Develop an Improvement Culture

Posted on by CATALYSIS

In this 60-minute webinar, John Toussaint, MD. and CEO of Catalysis, will describe his experience helping healthcare leaders focus on the five personal behavioral dimensions that lead to outstanding organizational results. Dr. Toussaint will present data as to why these behavioral dimensions are so important and then focus on specific examples of excellence from St. […]

“Too Busy to Walk the Gemba”

It’s not exactly uncommon for lean newcomers to view it as an additional burden on already-crammed schedules. And that’s certainly not uncommon for healthcare executives whose days are consistently packed with meetings, email correspondence, paperwork, compliance assurance and more. Chris Weisbrod has seen many healthcare leaders even refuse to go on simple gemba walks, claiming […]

Lean Success and the Power of Networks

Posted on by Paul Pejsa

When healthcare organizations take the bold step to embark on a lean transformation, the results they anticipate are based on one thing: improving patient outcomes. At Catalysis we first began helping hospital administrators understand and implement lean principles in 2008, before lean was truly proven in the industry. Dr. John Toussaint, founder and CEO of […]

Palo Alto Medical Foundation: A Lean Journey Toward Patient Engagement

Posted on by CATALYSIS

The Palo Alto Medical Foundation for Health Care, Research and Education (PAMF) is a not-for-profit health care organization serving the health needs of more than 700,000 patients and countless area residents who live in Alameda, San Mateo, Santa Clara and Santa Cruz counties in California. PAMF is part of the Peninsula Coastal Region of Sutter […]

Five Changes Great Leaders Make to Develop an Improvement Culture

Posted on by CATALYSIS

Optimizing leadership skills is more important than ever, given a fast-changing health care environment rife with competitive new services such as CVS MinuteClinics, virtual second-opinion specialty shops, and offshore 24-hour radiology reading services. To adapt, and survive, organizations must take advantage of every bit of institutional talent. But this can happen only if leaders first […]