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Category Archives: Delivery

Leaning in to Succeed in Public Hospitals

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As first responders for medical care, behavioral health, and other urgent community needs, California’s public hospital systems serve a disproportionate share of uninsured people and patients with complex health care needs. These institutions are inherently vulnerable to the shifting needs of local, state, and federal forces. Public hospitals must balance their responsiveness to often divergent and […]

Webinar – Patient-Centered Strategy: A Learning System for Better Care

Managing vision and purpose with strategic agility has never been more important for healthcare leaders in a turbulent and transforming industry. We know that our old mental models and systems for strategic planning are insufficient; yet in our early attempts to translate the lean-based system of hoshin planning into strategy deployment, the essence of strategy […]

The Toyota Production System: What Does It Mean, And What Does It Mean For Health Care?

In a new blog post for Health Affairs, the Center’s John Toussaint, MD, joins CMS’ Patrick Conway, MD, and Center Board Member Stephen Shortell of the UC Berkeley School of Public Health, to address claims made in the recent New England Journal of Medicine article, “Medical Taylorism,” that the Toyota Production System and lean healthcare […]

Learning to be Lean

Posted on by CATALYSIS

  A hospital’s staff discovers improving efficiency isn’t easy by Sabriya Rice CHICAGO ON A WEDNESDAY MORNING early last month, a dozen nurses, housekeepers, surgical technicians and surgical assistants at Presence Health’s Sts. Mary and Elizabeth Medical Center are running behind in their hunt for ways to save time on the hospital’s busy surgical floor. […]

Lean: A Comprehensive Approach To The Transformation Our Health Care System Needs

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By Patricia Gabow and Patrick H. Conway August 13, 2015 Many approaches to improving value in our health system focus on specific issues involving care delivery models such as optimizing primary care, coordinating care transitions, facilitating the care of the high need/high use patients, or reducing unnecessary readmissions. While improvement in specific areas will yield benefits […]

Improvement Work Doesn’t Have to Be Daunting

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Longtime friend of the Center, Dr. Jack Billi (University of Michigan Health System), has taken the time to show us how improvement work can be easy and straightforward.  In this short six-minute video, he demonstrates how he achieved 100% compliance with hand washing–an important process for all healthcare professionals.  Using the scientific method, he hypothesized, trialed, […]

‘Beyond Heroes’ Earns Shingo Research Award

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Beyond Heroes: A Lean Management System for Healthcare, the most recent book from the ThedaCare Center for Healthcare Value, has earned the prestigious Shingo Research and Professional Publication Award. The award is given annually by The Shingo Institute, a not-for-profit organization that is part of Utah State University. The award recognizes the book’s contribution to […]

Discharging Mr. Wood: Time to Get Serious About Waste

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Article in Today’s Hospitalist written by David A. Frenz, MD, a hospitalist for HealthEast Care System in St. Paul, Minn., and is board certified in both family and addiction medicine. AMERICANS—both individually and as a nation— spend a boatload on health care. A study in the January 2013 issue of the American Journal of Preventive Medicine pegged annual health […]

Innovation and Best Practices in Health Care Scheduling

In Innovation and Best Practices in Health Care Scheduling, CEOs with experience leading change in five of the nation’s prominent health systems-Denver Health, Geisinger Health System, Kaiser Permanente, ThedaCare Center for Healthcare Value, and Seattle Children’s Hospital-describe how they tackled the complex issues surrounding wait times throughout the continuum of care. They review the important forces […]