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John Grout and John Toussaint publish new article

This peer reviewed article was published by the Indiana University Business school in “Business Horizons”.

The article explores mistake proofing techniques in healthcare. We pay particular attention to the Collaborative Care Unit at ThedaCare where we describe both Jidoka and poka-yoke. Both concepts involve stopping the process.Jidoka involves stopping the line in order to solve problems. Poka-yoke stops the process in order to restore the process to it’s proper running parameters,or to remove the causes of defects.

John Grout gives us some fascinating real life examples of how health care organizations have implemented error proofing techniques. We hope this gives you some new ideas on improving safety at your institution.

Click here to read the article – BUSHOR_798

 

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